An Emergency Services Officer (ESO)is typically in charge of ensuring a work site is in a state of emergency response operational readiness at all times. They make sure all staff, workers, guests, contractors and visitors on a work site are safe and secure; and in the event of an emergency, they are the first to react. Emergencies can be related to fires, mass casualty (underground and above ground) and even accidents which occur outside of the work site.
This is typically a multi-skilled role covering security, fire, rescue, medical response, training and work health and safety.
Typical job activities
This is a sample from the training package qualification for mines rescue called the Certificate III in Mine Emergency Response & Rescue.
Communicate in the workplace
Maintain and monitor site quality standards
Identify detect and monitor hazardous materials at an incident
Render hazardous materials incidents safe
Work safely and follow WHS policies and procedures
Conduct local risk control
Apply risk management processes
Control emergencies and critical situations
Prepare equipment for emergency response
Respond to mine incident
Respond to local emergencies and incidents
Operate in self-contained regenerative oxygen breathing apparatus
Conduct fire team operations
Conduct underground research
Undertake confined space rescue
Control underground fires in a confined space environment
Provide first aid
Provide advanced first aid
Extricate causalities from an underground incident
Paramedic Career Development Plan to become an ESO?
Get a clear plan on how to become an Emergency Services Officer. We show you which training courses to do, where to find the best value training and where the jobs are.
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Confident interpersonal and communication skills (written & verbal)
What industries does an Emergency Services Officer work in?
With skills in security, fire, rescue and medical, an Emergency Services Officer has the ability to assist with varying jobs at many different workplaces. That’s why this role is suitable to a range of industries including;
power and energy
mining & metaliferous (above and underground)
offshore oil & gas
other resource sectors
<h2style=”font-size: 28px;”>Changing Lives Podcast – The life of a mining medic
APC graduate Ian Peacock tells us about his mining placement experience whilst working as an ESO. Ian has now graduated and is working in the Western Australian mining industry.
Changing Lives Podcast – Clinical experience in mining
APC graduate Ian Peacock tells us about his mining placement experience whilst working as an ESO. (He’s now working full-time in the Western Australian mining industry).
Here are two Emergency Services Officer job examples to give you an idea of what employers might look for.
[Sample Job on SEEK] Wilson Security – Security Officers and Emergency Service Officers Wilson seek Security Officers and ESO’s who are suitably qualified, self-motivated and professional to meet their client’s requirement. As a Security Officer you must be able to walk for long periods, enjoy a variety of duties and have outstanding personal presentation and customer service skills. The primary functions of the role include, but are not limited to:
Providing high quality frontline customer service and support;
Risk identification and issue resolution;
General security duties including administration tasks;
Working within a team environment;
The ability and confidence to work on your own.
First Aid Responder experience
[Sample job on SEEK] MSS Strategic Medical and Rescue job ad
As a Paramedic Emergency Service Officer you are part of the site emergency response team and are first response to all mine site emergency incidents, while supporting site medical, training and HSE activities.
To be a successful candidate the following mandatory qualifications, certifications and competencies are required and you must be interested in undertaking additional training and certifications:
Degree in Paramedical Science or Ambulance Service Diploma or equivalent
2+ years’ experience within a paramedic emergency response role or equivalent
Paramedics Australasia Membership
The below qualifications or competencies are desirable and non-mandatory for making application, but successful applicants will be required to undertake some or all of the below:
Current Coal Mine Workers Health Scheme Assessment (Coal Board Medical – Rescue)
Provide up to date immunisations for Tetanus and Hepatitis A&B
Current Physical Functional Capacity Evaluation
Ability to attain National Police Clearance certification
BMA Core Induction or Mining Generic Standard 11
Drug & Alcohol Testing Certification
Rehabilitation & Return to Work Coordinator Certification
RII30709 Certificate III Mines Emergency Response & Rescue
TAE Cert IV Trainer Assessor Certification
How to become an Emergency Services Officer
To get a job as an ESO you will need to display competence in all of the emergency services skills. Typically, knowledge in just one area will not be enough (unless you are applying for a role as a Paramedic Emergency Service Officer).
Need more information?
Choose from these qualifications – begin your Emergency Services Officer health care career