Careers at Australian Paramedical College

We are Australia’s leading provider of vocational education in pre-hospital care.

Australian Paramedical College is Australia’s leading provider of vocational education in pre-hospital care. We are proud to deliver in-demand industry skills to grow and support Australia’s healthcare network.

We go above and beyond to ensure the quality of our graduating students, who go on to become leaders in their industry, working as private sector medics, patient transport officers or continuing further University study to become state paramedics.

We have nationwide reach across both students and industry employer partners and our expansive and high-quality training facilities, student support and training teams are unmatched in the sector.

We strive to innovate and use evidence-based data to ensure we deliver industry-leading training and outstanding support to our students.

Current Positions Available

Paramedical Trainer & Assessor

Gold Coast | Full Time

About The Role

We are looking for an experienced and passionate trainer to join our growing team! The role is a fantastic opportunity for an outstanding facilitator to support and deliver a high-quality learning experience for our students across the three primary qualifications Australian Paramedical College offers.

Key responsibilities include:

  • Deliver practical and theory-based lectures via face-to-face intensive clinical workshops in our state-of-the-art training facility located in Burleigh Heads and across other states as required
  • Mark theory-based online assessment and provide timely feedback to students
  • Deliver online learning and proactive student support through virtual trainer chats, online student discussion groups, and 1-on-1 student conversations
  • Engage and actively participate in our systematic student assessment activities, providing feedback and advice to identify areas for improvement
  • Identify and contribute to reasonable adjustments for online training and assessment as required to support student training and assessment outcomes
  • Identify and contribute to required improvements in written learning materials
  • Attend and participate in regular APC professional development activities as required

About You

To be successful in this position, you will be able to demonstrate:

  • Industry qualifications: Bachelor of Paramedicine or HLT51015 Diploma of Paramedical Science.
  • Teaching qualifications: TAE40116 Certificate IV in Training and Assessment or TAE 50111 Diploma of Vocational Education and Training
  • Current workplace experience in a pre-hospital emergency health care setting and maintain clinical pre-hospital care competencies.
  • Extensive training and education experience preferably in the Vocational Education and Training sector
  • Outstanding written and verbal communication and interpersonal skills, with the ability to liaise and coordinate with stakeholders at all levels (internal and external)
  • Demonstrated successful leadership experience within an educational environment and a proven ability to motivate, coach, mentor and develop teams and individuals
  • Highly skilled with technology and education and training software
  • Ability to prioritise and adapt to changing student and business requirements
  • Attention to detail, problem-solving and critical thinking skills
  • Honesty, integrity, and a positive approach
  • Willingness to travel interstate (as required)
  • Current Queensland driver’s licence

Apply now by emailing us [email protected]

Apply Now!

Student Success Officer

Gold Coast | Full Time

About The Role

As a Student Success Officer, you will provide exceptional customer service and be at the heart of supporting our students as they progress through their course.

Key responsibilities include:

  • Be the first point of contact for students seeking support via inbound calls, emails, and other internal student support platforms.
  • Proactively liaise with students via calls and emails to understand concerns, resolve issues and ensure timely course progression.
  • Contribute to student profiling by understanding student needs based on interactions, student surveys and reviews.
  • Collaborate with other internal teams to resolve student challenges as required.
  • Host virtual and in-person events to educate students on APC and their courses.
  • Advocate for students and represent their voice within APC.
  • Effective administration of processes associated with the student journey using internal student support platforms
  • Assist with general administrative tasks, including creating student workshop packs, student uniform stock control, and stationery orders.
  • Promote APC to current and prospective students, industry, and other partners.
  • Attend and participate in regular APC professional development activities as required

About You

To be successful in this position, you must be energetic and passionate about delivering a high-quality learning and support experience for our students.
You will be able to demonstrate:

  • Empathy and caring nature – you want to see our students succeed.
  • Positivity and energy – you feel energised from helping and motivating others.
  • A collaborative approach – you enjoy working in a team environment.
  • Outstanding written and verbal skills – you can easily convey a solution and write emails concisely and engagingly.
  • Takes the initiative – you can proactively identify and resolve student concerns
  • Attention to detail – you can complete administrative processes with accuracy
  • Excellent interpersonal skills – you build rapport quickly and bring calm and understanding to any situation.
  • Strong presentation skills – you are comfortable hosting virtual or face-to-face events for students.
  • Tech savvy with an eagerness to learn and improve
  • Previous experience in customer service, customer support or account management role.

Desirable, but not necessary:

  • Previous experience in the education sector or with an RTO.
  • Mental Health First Aid Certificate

Apply now by emailing us [email protected]

Find Out More & Apply Now!

What We Offer

Along with a generous salary offering, you will be joining a team of industry professionals who take a student-centric approach in shaping an industry with an innovative market leader.

You will enjoy:

  • A fantastic coastal location working in a state-of-the-art facility
  • A diverse, friendly, and flexible working environment
  • Genuine appreciation of work/life balance
  • Open and effective stakeholder collaboration
  • A focus on quality work and commitment to continuous improvement raising the bar in education for pre-hospital care
  • Quarterly staff celebrations and awards, annual events, Christmas Parties and more!

Thank you for considering APC; we look forward to reviewing your application. Due to the volume of applications received, only shortlisted candidates will be contacted.

Australian Paramedical College is an equal opportunity employer, and we encourage all applications. We are committed to hiring a diverse workforce and sustaining an inclusive work environment.

Call 1300 377 741