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HLT31115 – Certificate III in Non-emergency Patient Transport

Yes, you can complete this course online in under 12 months

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HLT31115 – Certificate III in Non-emergency Patient Transport


The entry-level pathway to begin a career in the rapidly developing patient transport sector

patient transport officer australia ambulance transporting patients

Reasons to study at the College

Fully Supported, Flexible Online Learning
Extensive Live Scenario Training
Direct University and Employment Pathways

Live Virtual Lectures Every Week

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About Patient Transport

Non-emergency patient transport is the perfect career choice if you want to work in the health care sector without having to spend years studying.  If you enjoy driving and have a genuine empathy for people, then this could be the job you’d really enjoy.

This growth is due to patient transport companies taking over the transportation of non-acute (non-life-threatening) patients from State-run Ambulance Services. State ambulance services are seeing real benefits to outsourcing their patient transportation needs to lighten the workload of their Paramedics.

What exactly is Non-Emergency Patient Transport?

These types of services are usually pre-arranged and are suited to patients who cannot transport themselves to medical facility. In most cases, clinical monitoring or assistance is all that is required of a Patient Transport Officer (PTO) because an Ambulance Paramedic is not required.

Every day is different

As a PTO, you may never know what you’re doing or where you’ll be going from one day to the next. Every job you do is different, which is one of the most appealing aspects of the job.

Patient Transport Officers enjoy a wide variety of daily tasks; from picking up and dropping off patients, to working alongside other services and health care professionals from doctors, nurses, assistants and other paramedics – which  makes for an enjoyable, stimulating and personally rewarding experience.

A Patient Transport Officer can also be referred to as an Ambulance Transport Attendant (ATA), although as an ATA you may be required to perform more advanced care, requiring knowledge of cannulation and cardiac rhythm monitoring.

This is where the HLT51015 – Diploma of Paramedical Science comes in handy and is the preferred qualification, because there could be times when you are called upon to administer more than basic first aid.

Studying this course

Studying this Nationally Recognised qualification is straightforward and does not require advanced knowledge of medical terms or procedures. The HLT31115 – Certificate III in Non-Emergency Patient Transport is nationally recognised and is accepted in every State in Australia.

To make study easier, most of it is completed online. You work through the learning materials (everything is provided) and attend a 3 day workshop, where you get to experience the hands-on aspect of the job.

You’ll also become very familiar with the operation of a patient transport vehicle. Typically a Mercedes Sprinter is the model that has been adopted by most patient transport and ambulance services.

Career Pathways for Patient Transport Officers

Patient transport staff can be also known by different titles depending in which State you live.

  • Non-emergency Patient Transport Officer (NEPT)
  • Ambulance Community or Transport Attendant (ATA) (Diploma qualification is preferred)
  • Private company Patient Transport Officer (PTO)

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Apply to Study The Certificate III in Non-emergency Patient Transport


Patient Transport Officer (PTO) jobs

If you’re a great communicator, have a positive and outgoing personality, love talking, possess empathy for all people (regardless of their ethnicity and cultural differences) you’ll be highly suited to the job – and highly employable.

Patient transport jobs can be found on SEEK, CareerOne, Jora, Indeed. We can provide you with a handy list of links to the most current jobs. In fact, we do advertise these jobs on our website to keep up-to-date with the latest job requirements.

Growth in demand for Patient Transport Services

  • An ageing Australian population means increased strain on government health care and patient transport systems, something needs to be done – fast
  • Increased workloads by State Ambulance Services mean local communities have a need to be serviced more often
  • Corporate managers must find new ways to stop using ambulances as ‘taxi’ services which creates delays in emergency paramedic attendance response times
  • Critically ill patient’s lives are put at risk as more and more ambulance paramedics are diverted to patient transport operations
  • State and Federal governments have a duty of care to provide a responsive and efficient medical transportation system
  • Private companies are capitalising on the patient transport growth and building new networks

Read this article about jobs:
Patient Transport Officer/Attendant jobs on the rise

Does this sound like you?

  • possesses a sincere and empathetic attitude towards other people
  • physically fit and maintain a good level of health
  • of sound character and have high levels of emotional intelligence
  • naturally developed high-levels of emotional intelligence
  • ability to empathise and care for others in need
  • possess clear decision making, judgement skills and the ability to act quickly
  • the ability to cope in stressful situations
  • highly developed communication skills across all cultures and social demographics
  • work on your own or collaborate well in a team
  • able to solve problems and rise to the challenge of the job
  • possess a high level of interpersonal awareness and emotional intelligence
  • the ability to follow processes and procedures effectively
  • …be prepared to roll up your sleeves, wash and maintain your ambulance
Image result for mercedes sprinter ambulance

See what you’ll be studying

View the units you will study in the HLT31115 – Certificate III in Non-emergency Patient Transport

Additional tasks of a PTO

Patient Transport Officers are expected to maintain an excellent driving record, with a current Class C licence and be confident driving a range of manual and automatic vehicles such as the Mercedes Sprinter.

As part of your role, you may also be responsible for carrying out minor motor vehicle maintenance such as checking the oil, water, brake fluid levels, tyre pressure, cleaning/washing, etc. Taking pride in your vehicle is a direct reflection of the standard of patient care you’ll deliver.

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Begin your application to study

  • Complete the application to study form.
  • Application and interview results reviewed by a selection panel.
  • If successful, a formal offer will be made to study at the College.
    [*should you be successful at the interview stage, approval for minimal weekly payments can be endorsed]
  • Student acceptance.
  • Confirmation of enrolment.

Start Your Application

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